#117 JP Then, Founder of Slerp and Crosstown Doughnuts, on Your Omni-Channel Strategy

As a founder of two hospitality brands, today’s guest is a true early adopter with technology. JP Then believes you can reach so many more customers if you have an omni-channel strategy. He is the founder of Slerp, an on-demand e-commerce and order management system, and Crosstown Doughnuts, a London brand specialising in handcrafted doughnuts and specialty coffee.

Tune in to find out more about using ecommerce systems fit for hospitality. We also discuss finding a business partner, the future of sharing spaces, the ‘nothing to lose’ mentality, how to avoid gimmicky technology – and pairing beer with doughnuts.

Links:

KAM Media studies: https://kam-media.co.uk/resources/ 

Slerp: https://www.crosstown.co.uk/ 

Crosstown: https://www.slerp.com/ 

JP’s LinkedIn: https://www.linkedin.com/in/jpthen/ 

#110 Christophe Delacroix, Co-Founder of StoreKit: https://hospitality-mavericks.captivate.fm/episode/110 

Connect with the podcast:

Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy