Hospitality Mavericks Podcast Hospitality Mavericks Podcast 2933130600247532 Jordan Ekers, Co-founder and COO of Nudge, on the Frontline Staff and Employee Experience - Hospitality Mavericks Podcast

Episode 152

#152 Jordan Ekers, Co-founder and COO of Nudge, on the Frontline Staff and Employee Experience

Today’s guest is obsessed with solving business problems and helping organizational leaders rethink the connection between employee and customer experiences. He is the co-founder and COO of Nudge, an employee communications platform. Their recent report, The Deskless Report 2021, gives some fascinating insights into the state of the ‘deskless workforce’, which we uncover in this episode.

Jordan also shares what they have learned working with tech that amplifies frontline employees’ engagement and performance for almost 8 years. Tune in to find out more about the ‘humanisation’ of hospitality, influencing behaviour across a large organisation and empowering creativity.

Links:

The Deskless Report 2021

The Agile Hospitality Report

#111 Rob Liddiard, Co-founder of Yapster, on Social Leadership

Nudge.co

Jordan’s LinkedIn


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About the Podcast

Show artwork for Hospitality Mavericks Podcast
Hospitality Mavericks Podcast
Welcome to the Hospitality Maverick Podcast. We are on a mission to inspire leaders and entrepreneurs in the hospitality industry to create profitable and heart-centred businesses from the inside out; the kind that both employees and customers love...