#203 Ross Ivers, CEO and Founder of rezexe, on Selling Time and Rethinking Reservations

The Irish start-up rezexe helps operators who want full capacity by reducing the number of no-shows. Through their technology and data, they can enable trade in places on reservation and on waiting lists. It saves restaurants lost revenue and a lot of frustration. Ross joins the show to talk about the marketplace of reservations that benefits everyone.

In this episode, we discuss the impact of no-shows, the need to be transparent with data, the psychology behind paying a premium, the importance of customer service, and why the biggest risk comes from not making decisions.

Links:

#143 Dino Joannides, Advisor and Senior Executive at Bizimply and rezexe, on Doing Your Homework: https://www.hospitalitymavericks.com/143-dino-joannides-advisor-and-senior-executive-at-bizimply-and-rezexe-on-doing-your-homework/ 

resexe: https://rezexe.co.uk/ 

Connect with Ross on LinkedIn: https://www.linkedin.com/in/ross-ivers-846595197/

Connect with the podcast:

Join the Hospitality Mavericks newsletter: https://rb.gy/5rqyeq  

A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy