Hospitality Mavericks Podcast Hospitality Mavericks Podcast 2933130600247532 A hospitality podcast learning how to retain our great talent | Marco Reick - Hospitality Mavericks Podcast

Episode 107

#107 Marco Reick, Director of People & Talent at QOOT Co, on Fixing the Talent Crisis

Published on: 20th May, 2021

It has been just over a year since Marco Reick joined the show to discuss company values during a crisis. A lot has happened since for both hospitality and Marco, so I can’t wait to catch up and reflect what we’ve learnt. Marco is now the Director of People & Talent at QOOT Co. – an investment and management company in the world of hospitality. Their portfolio of market-leading brands and restaurants include The Gentlemen Barista, The Lebanese Bakery, Chestnut and 19th Century Burger. 

In this conversation, we explore how we can retain our great talent, as well as find new people. Tune in to learn more about interactive online learning, how simplified tech will help us navigate post-lockdown transitions, lessons learnt from a recruitment fair – and looking out for a grey rhino.

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A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at www.bizimply.com or email them directly at advice@bizimply.com.

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    About the Podcast

    Hospitality Mavericks Podcast
    Welcome to the Hospitality Maverick Podcast. We are on a mission to inspire leaders and entrepreneurs in the hospitality industry to create profitable and heart-centred businesses from the inside out; the kind that both employees and customers love...
    Welcome to the Hospitality Mavericks Podcast. We are on a mission to inspire leaders and entrepreneurs in the hospitality and restaurant industry to create profitable and heart-centred businesses from the inside out; the kind that both employees and customers love and support.

    Here you will find conversations with industry Mavericks who take a value-based approach to running their businesses whilst displaying a fierce passion for our industry. They Dare to be Different.
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    About your host

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    Michael Tingsager

    I love to develop and grow hospitality and restaurant leaders to unleash their own and their organisations true potential by reframing thinking by putting people first.

    I believe and live by building hospitality and restaurants businesses from the inside out. When your employees love your company, your customers will love you — brand nirvana.

    I was born into the industry and learned the ropes on the frontline by working in the front of the house and heart the operation in my Mum and Dad's restaurants. Since then I've branched out. Over the years I've had different roles within operations and people - running and managing my own restaurants to being multi-unit operations and people director (+24 units/+250 employees) and working with global brands like McDonald’s for +11 years.

    At Hospitality Mavericks we are on a mission to inspire leaders and entrepreneurs in the hospitality industry to create profitable and heart-centred businesses from the inside out; the kind that both employees and customers love and support. Here you will find conversations with industry Mavericks who take a value-based approach to run their businesses whilst displaying a fierce passion for our industry. They Dare to be Different.